Human resource (HR) consulting, also referred to as Human capital advisory or HRM consulting spans advisory and implementation activities related to the management of human capital. It has emerged from Management consulting and addresses human resource management tasks and decisions. HR Consultants assist clients to strategically integrate effective HR processes, programs and practices into their daily operations keeping in view the short, mid and long term objectives. Their role is also to maximize the client’s performance by introducing “best practices” of products/services along with providing periodic feedback regarding their performances in various hr interventions.

PACE offers its consulting services in multiple divisions of HR. The details are not exhaustive, however a one- to- one discussion on specific requirements will help customize process methodologies for the client based on our experience and expertise.

The market for Human resource consulting services consist of eight primary disciplines:- Human Capital Strategy, Compensation & Benefits, Organisational Change, HR Function, Talent Management, HR Analytics, Learning & Development and HR Technology.

  • Human capital strategy includes a variety of strategic work in the HR domain, such as defining a corporate culture, organisational design, setting up a people strategy that supports key pillars in the business including areas of diversity, recruitment and talent management among others.
  • Compensation & benefits a segment also known as total rewards, looks at all aspects of employee compensation and benefits starting from base and variable pay to bonus schemes and other secondary benefits across the entire organisation. These initiatives cover everyone from board level to employees on the workfloor. This segment also includes pensions / retirement consulting and advisory services related to health and welfare.
  • Organisational change encompasses the people side of change, aimed at successfully guiding and embedding changes in the organisational structure as well as bringing a positive cultural change within an enterprise. Change management stands at the heart of the service area spanning advisory expertise, HR tools and interventions, leadership alignment, stakeholder management and cultural management being the main offerings among others.
  • The HR function area focuses on all activities related to improving the functioning of the human resource department. Offerings vary from developing and implementing an HR target or delivery model to the implementation of HR systems and technologies or other HR transformations that boost processes and organisational efficiency. Running HR on a profit centre mode has been an innovation that organisations have been implementing successfully.
  • Talent management encompasses all activities related to recruitment, retention and development of talent as well as establishing the right structure and processes to ensure that professionals can perform optimally. Key proposition includes strategic workforce planning which is the science of anticipating present and future human capital needs by matching business goals with HR data. Other areas include recruitment & retention, workforce effectiveness and performance management.
  • HR analytics The rise of data management and new technologies has made HR analytics a full-fledged service area within HR consulting. HR analytics focuses on applying analytic processes to the human capital spectrum, with the key objective of adding insights and value to HR activities through the various databases made available.
  • The learning & development service line also referred to as training & development deals with activities aimed at improving the performance of individuals and groups. The scope ranges from organisational and competency development across departments and functions to training support and enhancing education needs of individuals. Learning & development also includes the soft side of development, such as coaching and mentoring as well as the technological side of training which is the development and implementation of learning management systems
  • HR technology is the field that specialises in all systems and tools used in the HR department including large ERP modules by SAP, Oracle or Microsoft as well as niche solutions as per functional domain requirements.

Engagement Models

Engagement models for HR consulting could be in relation to Preventive, personalised HR product expertise, professional advice or Proactive HR advice in line with the organisations future growth aspect.

PACE HR advisors support HR directors and managers of client organisations with improving the performance of the HR function – examples include implementing an HR business partner delivery model, redesigning HR processes or implementing a HRIS system.

HR consultants are hired by clients to support broader human capital issues. This can range from providing HR support on M&A programmes to managing a cultural transformation or developing a new talent management strategy for critical business functions.

HR consultants are typically staffed on large transformations to ensure that the necessary people and human capital expertise is on board, complementing the traditional ‘hard’ functional skills that are already part of the project. In this case, the client is often an internal consulting department that leads the delivery of the engagement. This will subsequently call upon human capital consultants to lead areas such as leadership alignment, change management, learning and effective communication among many others.

Case Studies

Aptech Ltd

PACE offered its Consulting and advisory services to Aptech based out of Mumbai and successfully helped them achieve PCMM – Level 3 and Level 5 Certification. The Level 5 certification was achieved in a record time of 7 months after the Level 3 certification. PACE also facilitated...

Prataap Snacks

Prataap Snacks based out of Indore, was undergoing an organizational change under a new leadership. Based on recommendations, PACE was referred to Prataap Snacks for an HR engagement. On discussions with the Executive Mgmt. and CXO it was decided...

People Works

People Works runs an e-HR product available on a SaaS model and on Cloud. The engagement involved using PACE’s expertise in providing the necessary innovative HR domain knowledge keeping in view the future of HR. Pace did a complete study of the...