| Position/Title | Vice President ~ Business Operations |
| Job Purpose | -He/She shall have the complete accountability to drive the business operations for all the business lines of the company & the subsidiaries within the west zone. -The prominent business in the west zone is Staffing and the focus shall be to build Skill, Advisory and Technology Solutions businesses. -The role combines hands-on business development with on-ground operations leadership, ensuring efficient delivery, cost control and profitable, scalable operations through close coordination with the frontline and back-end teams. |
| Role, & Responsibilities | 1.Business Development: Build and execute a business development plan for Staffing, Skill and other services across the West zone, with clear hunting and farming KPIs. Develop a strong client funnel across industry clusters; drive client acquisition, cross-sell and up-sell to existing accounts. Lead from the front on key BD meetings, closures and transitions, setting the cadence for the delivery / sales team. 2. Staffing Business Operations Leadership & Delivery Excellence: -Facilitate & manage day-to-day operations for the West zone through the zonal team, ensuring SLAs, quality and timelines are consistently met. -Institutionalize processes for talent mobilization, on-boarding, deployment and post-placement support, tightly linked to staffing demand. -Monitor account performance, quality of delivery, productivity of the team, placement %, capacity utilisation and field operations through dashboards and regular reviews. 3. JustJob Platform: Ensure JustJob is at the core of all operation & expansion initiatives across Staffing, Skill & Digital business lines thru patronage & acceptance of the platform. Building up database, hosting jobs, drive placements, sales revenue as a product and user enrolment for the platform. 4. Client / Internal Stake holders Collaboration: Create & maintain strong working relationships across the spectrum of the COEs & other zones to bolster relevant insights & experiences towards improving the existing and offering customer centric services. Focus on strong relationships with key clients to ensure satisfaction and long-term partnerships. 5. Revenue & Costs: Ensure the revenue & cost lines from the operational businesses are tightly managed & delivered. Manage costs across the sphere of operations without compromising the velocity, quality & quantity of delivery. Identify opportunities to automate, towards maximizing the productivity, minimizing human transactional interventions leading to higher productivity, control & accuracy on the data, reports and analytics 6. Team Management &“Hands-on” Leadership: Ensure adequacy of talent in the internal team, headcount & competence enabling readiness to deliver zero error service deliver, high productivity and engagement for the team. Deliver integration of the team to company DNA of Multi-Tasking, Mobility, vertical & horizontal movements leading to higher engagement. |
| Experience & Preferred Skills | -The Ideal Experience: Around 18–22 years of experience in staffing, skill or related HR services, with clear exposure to both business development and operations management. -Proven track record of running a profit centre/region, scaling revenues and improving margins in a multi-location setup. -Strong understanding of the staffing models, skill ecosystem, project management, costing and statutory compliances. -Demonstrated hands-on leadership style: works with teams in the field, comfortable with detail, and can switch between tactical and operational levels. -Experience of managing large teams and workforce across diverse sites with high focus on execution and client relationship management. – Education A Master’s degree in Business Management is preferable, to build up on the competence required, as above. |
Vice President ~ Business Operations
Job Category: business development operations Sales
Job Type: Full Time
Job Location: Bangalore kolkata Mumbai
Job Title: Vice President -Business Operations
